Refund Policy
At Top Celeb Style, we want you to shop with full confidence. If something isn’t right with your order, we’re here to help.
Return Eligibility
We accept returns under the following conditions:
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Item is unworn, unused, and in original condition
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Item is returned with original packaging and tags
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Return request is made within 14 days of delivery
Items that show signs of wear, damage, or alteration may not be eligible for return.
Non-Returnable Items
Certain items are not eligible for return, including:
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Items marked as final sale or clearance
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Customized or made-to-order products
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Items returned after the return window
Refunds
Once your return is received and inspected, we will notify you about the approval status.
If approved, your refund will be processed to your original payment method within a few business days, depending on your bank or payment provider.
Shipping costs (if applicable) are non-refundable unless the return is due to an error on our side.
Exchanges
We currently offer exchanges depending on product availability. If you need a different size or item, please contact our support team.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with order details and photos. We will resolve the issue as quickly as possible.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error.
We recommend using a trackable shipping service for all returns.
Contact
If you have any questions about returns or refunds, our support team is available to assist you through the contact details on our website.
Thank you for shopping with Top Celeb Style.